"We pride ourselves on the longstanding relationships that we develop with our customers and work for them to find the best hardware solution.”
Leading independent hardware distributor Carl F Groupco is celebrating record year-to-date sales in Scotland. Pamela Wilson, Regional Sales Manager at Carl F Groupco, said: “We are delighted to be seeing such strong sales. We’re seeing existing customers taking an increased range of products from us as well as brand new customers trusting us with their hardware supply.”
Pamela highlights three reasons customers in Scotland are confident in choosing Carl F Groupco.
The company has a strong Scottish presence. Carl F Groupco has a distribution centre in Cumbernauld and it offers a next day delivery service to everywhere in Scotland, including the Scottish Highlands. Pamela said: “Our delivery service is a differentiator for us because we are a rapid and reliable supply partner for our Scottish customers.”
It has a strong team which is led by Pamela who has been with the company since 2001. It also includes Darren Gait, Depot Manager, who has worked for the company for 39 years, and Stuart Kelly, Warehouse Operative, who has been with the business for 12 years. Pamela commented: “Our customers value the depth of knowledge we bring. We also work hard to deliver the highest level of customer care and support, going beyond order processing to solve problems, offer advice and source hardware. We pride ourselves on the longstanding relationships that we develop with our customers and work for them to find the best hardware solution.”
The company’s product range is at the heart of its offer. It provides an extensive range of premium quality window and door hardware and has long-standing relationships with Europe’s most innovative manufacturers including Cotswold, FUHR, GT Guardian, Hoppe, Kenrick, MACO, Roto, Siegenia and Yale. Pamela particularly highlights Roto in this list: “Roto is a leading brand for us in Scotland because its UNI Reversible window gearing, tilt and turn and espagnolette hardware ranges are perfectly suited to the Scottish housing stock.”
While Pamela is understandably delighted by Carl F Groupco’s record sales, she’s also quick to point out the wider implications. She concluded: “These results aren’t just good news for us. Strong hardware sales also reflect strong sales in the wider industry, which is reason enough to celebrate.”