Our main objective at Carl F Groupco is to provide the UK fenestration industry with a wide range of high quality window and door hardware components. With distribution centres located in Peterborough and Cumbernauld, we operate on a national scale serving fabricators in the whole of the UK and Ireland, including the Scottish Highlands and Offshore Islands. Carl F Groupco Limited was formed in 2010, resulting from the merge of two long-established hardware distributors with combined history in hardware dating back to the 1950s.
Customer service and support is integral to our business model, our aims and objectives centre on service excellence in which our dedicated sales, technical and distribution teams are committed to working together to achieve. We provide the highest level of service from initial contact through to after sales service and support. This is managed in many ways; reporting order despatch times, managing returns efficiently and setting targets for responding to customer enquiries. Carl F Groupco are members of the influential trade association, the Council of Aluminium (CAB). This provides us with access to the most up to date hardware standard advice and ensures that we can fully support our customers.
Working in close partnership with some of Europe’s leading hardware manufacturers, we provide an extensive range of quality hardware and ventilation products to our customers with the security, functionality and reliability needed. These relationships and our expertise allow us to provide the products that our customers want, when they want them. Carl F Groupco have also invested in a number of own brand hardware products, such as the CFGC, CFG* and CFG3* euro profile cylinders.
In 2016, Carl F Groupco launched SmartSecure, a dedicated division for smart access control and motorised locking solution for domestic and commercial applications. SmartSecure, is spearheading the electronic evolution in door and window hardware, encompassing the latest advancements in smart technology combined with the wisdom of mechanical hardware experience.
Carl F Groupco also operates Carl F direct, a direct mail and e-commerce business which supplies trade tools to the window and door industry. The product ranges available from Carl F direct include; power tools, bits/blades/abrasives, hand tools, measuring equipment, PPE, health & safety equipment, maintenance products and ladders.