A partnership between distributor Carl F Groupco and hardware manufacturer Ingenious has been reinforced following support from the fittings supply organisation for the innovative new Professional and Duplex door lock ranges.
Commenting on the significance of the partnership, Ingenious MD Nigel Hutchinson said:
“We love the brand, the customer experience and the focus that Carl F Groupco brings to customer service: it’s a great fit for both organisations. Ingenious is delighted to be working with Carl F Groupco, who are supporting and stocking the full range of our high security multipoint locks and accessories, all of which are available ex stock for next day delivery.”
Carl F Groupco’s Managing Director John Crittenden confirmed the importance of the addition to the company’s hardware range:
“From the outset, the locks manufactured by Ingenious have provided our customers with a full range of options for PVC, timber and composite doors. Although the Professional and Duplex lines are new innovations, the track record of the staff employed by Ingenious for developing successful, quality door lock solutions gave us the peace of mind that this range would be nothing short of impressive. We have not been disappointed.
“The stand out product has to be the Duplex door lock, which has been extremely popular with timber fabricators: the double hook feature, which is fully tested, is a real selling point – it also offers home owners a visually secure solution.”
The reliability of door locks was an important element of Carl F Groupco’s discussions with Ingenious. A key brand value is offering trusted, durable products that can be delivered next day, in full. The companies also have strong synergies regarding technical support and Carl F Groupco staff receive in-depth product training. The expert team at Ingenious is also on hand to provide a rapid response if required for customer enquiries.